Support & Maintenance

Any questions? Need help? 

All our teams are here to help you. 
Delivery of an operational, robust and tested application is only one step in the life cycle of a piece of software. Geomatys is always listening to its clients. Geomatys’ customised and attentive customer service is available before, during and after the design of an application.

Support

Our teams, engineers and project managers are here to answer any questions. If you call us you will speak to those who are in charge of the development of your solution from A to Z. 

You can contact us at: +33 (0)4 84 49 02 26
We are available every working day from 8:30 am to 6:00 pm.

If you have any questions on Examind Communty, feel free to ask them on the github forum:

Maintenance

As advanced and high-performance as an application can be, a geospatial application requires a maintenance solution. This guarantees the longevity of the solution and its development as needed by its ecosystem. 
Geomatys offers different ranges of monitoring services, which best correspond to the needs of each client. 

Feel free to contact our project managers for more information – they know how to best advise you and offer you an appropriate solution. 

Quality guarantee: you are talking with the people that developed each layer of your applications, from the API to the ergonomic design.
Availability guarantee: our teams are available every working day from 8:30 am to 6:00 pm.